Privacy

Content Lagoon Core Ltd is the data controller for personal information collected through this website and during advisory engagements related to application analytics and product usage dashboard strategy.

Data we collect

Enquiry forms collect name, email address, selected engagement type, and message content. During projects we may process contact details of stakeholders you nominate, meeting notes, and materials you choose to share. We do not seek access to production customer databases.

Purposes

We process data to respond to enquiries, deliver contracted work, invoice, improve our practice administration, and meet legal obligations. Optional analytics cookies, if accepted, help us understand aggregate site usage.

Legal bases

Legitimate interests and contract performance cover enquiry handling and delivery of services. Consent covers non-essential cookies. Legal obligation covers accounting records.

Retention

Unsuccessful enquiry records are kept up to eighteen months. Contracts, invoices, and engagement deliverables are retained for six years to meet United Kingdom accounting expectations unless a longer period is required. Cookie consent choices remain until you clear storage or update preferences.

Processors and transfers

We may use email and document hosts located in the United Kingdom or European Economic Area. If a transfer outside those regions is required, we rely on appropriate safeguards such as standard contractual clauses.

Your rights

Under United Kingdom data protection law you may request access, correction, deletion, restriction, or portability where applicable, and you may object to certain processing. You may lodge a complaint with the Information Commissioner’s Office.

Contact the controller

Email contact@content-lagooncore.click, telephone 0141212475, or write to 11 Kent Road, Glasgow, Glasgow City, G3 7EH, United Kingdom.